General Terms and Conditions of Aviation Heaven GmbH

I. These General Terms and Conditions of Business and Payment (GTC) shall apply exclusively. All services of Aviation Heaven are provided exclusively on the basis of these GTC. Any deviating or conflicting terms and conditions will not be accepted, unless we expressly approve their validity in writing. Our GTC shall also apply if we perform our services despite being aware of the user’s terms and conditions that conflict with or deviate from our GTC. Our GTC shall also apply to all future business transactions with the user. These GTC apply exclusively in relation to business customers.

II. Range of services

Aviation Heaven is an online service portal arranging maintenance and servicing work for aircrafts. The range of services is intended for users as service providers and users as customers of service providers.

III. Prices, terms of payment

The users must pay an annual user fee. The amount of the fee is stated in the currently valid price list, which can be seen at The prices stated therein apply exclusively to business customers and are net prices subject to value-added tax at the statutory rate. The user fee must be transferred to Aviation Heaven’s bank account, IBAN DE51 7016 9465 0000 0845 30.

IV. Conclusion of contract, registration, account

he contract between Aviation Heaven and the user is concluded after registration of the user by Aviation Heaven activating the data entered by the user for online search. The activation will take place within 24 hours after receipt of payment of the annual fee by Aviation Heaven. Each service provider and each customer may hold only one account with Aviation Heaven.

The conclusion and details of the contract between the users are arranged at the sole discretion of the users, who are solely responsible in this respect. Both parties undertake to properly fulfil their mutual duties under the service contracts.

The user account must not be transferred and/or made available to third parties without express consent.
The user account is protected by username and password, which are selected by the user upon registration in the portal. The username and password must be kept in a safe place and protected from access by third parties. In the event of loss of the username and password, the user is obliged to immediately change the username and the password and inform Aviation Heaven thereof.

V. Term, termination, availability

The contract term is one year from activation of the user by Aviation Heaven and ends automatically, unless the user renews the contract in text form no later than 30 days before expiry of the contract term. If the contract is not renewed, the account will automatically be blocked.
Termination without notice for good cause shall remain unaffected. After termination of the contract, the user will no longer have access to the portal and Aviation Heaven is entitled to delete all entries and data.

Aviation Heaven is obliged to ensure trouble-free operation of the portal. However, the users have no entitlement to uninterrupted availability. The users are aware that uninterrupted availability is technically not feasible. In the event of necessary maintenance work or circumstances beyond Aviation Heaven’s sphere of influence, Aviation Heaven is entitled to restrict the access in whole or in part.

VI. Responsibility for database entries

All users are responsible for the content and extent of their database entries; Aviation Heaven accepts no responsibility for such contents. The users guarantee the accuracy, completeness and timeliness of the information provided by them.

The users are obliged to immediately update the information in the portal in the event of any changes in their offers.

The service providers are obliged to post in the portal the EASA Form 3 document and/or the national document issued by the competent aviation authority (with reference to the EASA Form 3 document issued by the EASA) for each aircraft type for which they offer services.

VII. Disclaimer of liability, limitation of liability

Aviation Heaven accepts no responsibility for the timeliness, completeness and accuracy of data provided by the users.

In the event of slight negligence, Aviation Heaven shall only be liable for breach of material contractual obligations, with the liability being limited to the foreseeable, typically occurring damage. In all other cases, the liability of Aviation Heaven for wilful intent and gross negligence shall be limited to damage resulting from injury to life, limb or health.

VIII. Data privacy

All personal and/or business data posted by users in the portal will be stored and processed by Aviation Heaven within the limits of the statutory provisions. When visiting the portal, the IP address currently used by your computer, the date and time of your visit, the browser type and the operating system of your computer will be logged. Any personal data provided by the users will only be processed for the purpose for which it has been disclosed to Aviation Heaven. Aviation Heaven warrants that personal data will not be passed on to third parties, unless we are legally required to do so or you have given your prior express consent. Where we use the services of third parties to take care of processing tasks, we will observe the provisions of the Federal Data Protection Act. Personal data submitted to us via our website will only be stored until fulfilment of the purpose for which it has been entrusted to us. Where retention periods required under commercial and tax law need to be observed, certain data may be stored for a period of up to 10 years. Should you no longer agree to the storage of your personal data or should your data need to be corrected, we will arrange for your data to be deleted, corrected or blocked within the limits of the statutory provisions upon receiving your instruction to that effect. Upon request, you will receive free-of-charge information on all personal data we store about you.

IX. Place of performance, place of jurisdiction, applicable law

  1. The place of performance is Weyarn.
  2. The place of jurisdiction is Weyarn.
  3. The contractual relationship shall be governed exclusively by German law, without giving effect to the United Nations Convention on Contracts for the International Sale of Goods (CISG).
  4. Should any provision of these GTC be found invalid, the validity of all remaining provisions shall not be affected.